From questions regarding the bedrooms through to our care services and the fees, we understand the need to seek answers before committing to living with us here at Windmill Lodge Care Home.
We have created a list of our most frequently asked questions, which we hope will be beneficial. Should you have any further questions, please don’t hesitate to get in touch with us.
We support residents’ overall well-being through the excellent care we provide, which helps to alleviate daily stresses associated with personal care, mobility, or medical care needs. We also support mental, physical, and emotional well-being through the all-inclusive facilities and activities we provide that enable residents to socialise with others, learn new skills, gain new experiences, and continue with their hobbies regularly. We encourage residents to live their lives the way they want to and stay connected to the local community through trips out in our minibus.
Our care plans are tailored to each individual and are assessed regularly to ensure that they continue to fulfil residents’ needs and requirements if a resident’s care needs change. We recognise that people’s health and well-being demands change over time; therefore, our care is tailored to adapt to this. We work with each resident and their family members to create a personalised care plan that is ideal for them.
Residential Care provides live-in accommodation, with support 24 hours a day to those who need extra help with personal care or mobility. Nursing Care equally provides 24-hour care and support, but the main differential is the assistance from a registered nurse, who is available day and night to provide medical care.
We are glad to offer Respite Care at Windmill Lodge Care Home with a minimum stay of 3 weeks. Respite care is suitable for those who have recently had an illness, injury, or operation and cannot return to normal life straight away. It can also be arranged for someone who is caring for their loved one at home and who needs a well-deserved break
At Windmill Lodge, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have.
We provide a range of facilities for all of our residents. We have an in-house hair salon, as well as communal dining rooms, an activities programme, a bar, a cinema room and a private garden for residents to pursue their hobbies and interests.
Yes, all of our bedrooms have access to a private en-suite wetroom including a sink, toilet, and shower.
Residents are encouraged to participate in group activities and events by our fantastic team of Activities Co-ordinators. Examples of activities include national day celebrations, arts & crafts, film nights, pamper sessions, gardening, yoga and exercise sessions, live entertainment, games, quizzes, and much more.
Our in-house chefs and kitchen staff cater to several dietary needs and dish modifications, with a varied seasonal menu to choose from for breakfast, lunch, and dinner. In addition, beverages and snacks are available throughout the day. Common examples include roasts, fish, pie, soup and much more. Meals can be served in the dining area, in the residents’ rooms, or in the garden during the summer months.
Yes, we have a friendly, professional hairdresser who visits our salon regularly to provide residents with a variety of hair services so that they can look and feel their best.
In England, care home fees are assessed based on the individual’s care needs and financial situation.
The assessment of care needs is carried out by the local authority, which will determine the level of care required and the type of care home that is appropriate. The financial assessment is also carried out by the local authority or by an independent financial advisor. It will take into account the individual’s income, savings, and assets to determine whether they need to contribute towards the cost of their care.
If the individual’s assets and income are below a certain level, they may be entitled to financial support from the local authority to help pay for their care home fees.
If an individual is deemed eligible for NHS Continuing Healthcare, their care will be fully funded by the NHS. It’s important to note that eligibility for NHS Continuing Healthcare is not based on a specific diagnosis or condition, but on an individual’s overall care needs and the level of support required to meet those needs.
Get in touch with the team for more information.
If your care home fees cost more than what your local council is willing to pay, someone else can make up the difference between that figure and the home’s fee, such as a family member.
There are different methods for paying care home fees. If the individual has been assessed as having eligible care needs and limited financial resources, the local authority may cover all or part of their care home fees. The amount of funding will depend on the individual’s means.
If the individual has complex healthcare needs that require full-time nursing care, they may be eligible for NHS Continuing Healthcare Funding. This funding covers the full cost of care, including accommodation and personal care. If an individual has sufficient income, savings, or assets, they may be required to pay for their care home fees themselves.
In some cases, family members may choose to contribute towards the cost of care. An individual’s care home fees may be paid for by a combination of sources, such as local authority funding and self-funding.
When you pay your weekly care home fees at Windmill Lodge Care Home, this includes your accommodation, all meals, snacks, and drinks, as well as any activities you participate in, in-house facilities you use, and local excursions (some may incur additional charges where applicable). All care and support are also included within your weekly fees, although some additional medical services, such as dental care or chiropody, may come at an extra cost. We try to accommodate all our residents’ requests, but some may incur additional charges. Please contact the team for more information regarding this.
Fees will be reviewed annually, and any change will be advised at least 4 weeks in advance of any change taking effect. The current fee uplift is effective in April each year. For further information, please contact us.
If someone is having financial difficulties, we want to be able to help them in any way we can. Speak to our team about how we can support you.
IAll fees related to the care agreement will remain in place until 3 days after death. During this period, loved ones are required to remove all personal items from the room.
Get in touch with our team for more information.
Yes, we allow prospective residents to schedule a trial stay for a minimum of 3 weeks, so they can experience what life will be like at Windmill Lodge before making the decision to move in permanently.
Yes, we welcome all prospective residents and their families to tour our care home in Lytham St Annes to ensure it’s right for them.
Yes. Windmill Lodge Care Home is regularly inspected by the Care Quality Commission to ensure our care home in Blackpool continues to meet a high standard of care in all areas of the home.
All of our residents are encouraged to bring their own furniture or personal items to make their rooms their own. Residents can make their room feel like their own by incorporating personal belongings such as photographs and decorations, small pieces of furniture, and furnishings. It’s the little additions to a room that can make all the difference.
We strive to ensure residents here at Windmill Lodge Care Home in Lytham St Annes truly feel at home around the clock. Our skilled and friendly care team are on hand to make residents’ time here as enjoyable as possible. From our cosy lounges, dining room, in-house bar, on-site cinema room and private gardens, residents always have something to do.
